Superhuman Tools for

Omni-channel Messaging Unified Business Comms Text/SMS Marketing Chatbot Deployment Google Business Messages Video Messaging Facebook Messenger Booking Appointments Collecting Payments Reviews and Testimonials

Switchbird consolidates phone, text, webchat, Google, Facebook and more into one inbox. Automatically engage every contact. Reply by email or text—no login required.

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Our Customers ❤️ Us

"The automation sequences are a dream. Our first go-around with this was far more successful than we had anticipated. We put a campaign out to customers (34 to be exact) and had a 97% completion rate. We used the templates and customized them to our exact needs. Awesome."

Declan James

IBM Agency

"We use Switchbird with clients ranging from an auto repair shop who exchanges photos and coordinate services with customers via text, to a chain of PT clinics who require a HIPAA-compliant solution for booking appointments and sending text reminders. It could not be easier to use."

Peter Wilson

Founder, bizmktg.com

"Ten attendees called my Switchbird number within 90 minutes of the presentation’s completion. It was the immediacy and convenience of the moment that motivated the audience to act. With 10 qualified prospects and a 75% close rate, Switchbird gave Caliber the instant funnel and leads for new business that no other platform could come close to matching."

Dan Gershenson

Caliber Brand Strategy + Content Marketing

View Speaker Case Study »

"Switchbird is a 9 out of 10 for me. They've cracked the code when it comes to software that helps you convert leads into prospects into appointments via text. Their hybrid use of AI automation and human intervention dramatically boosts efficiency without alienating customers like all the chatbots on the market."

Billy Merritt

Author, The Art of Text-Message Selling

"It went incredibly well. My conclusion is that Switchbird captures the attendees enthusiasm in the moment. I’m also using your app to make it simpler for the members of a networking group I chair to let me know they’ll be late or a no-shows for a meeting with success. I’m telling everyone I know who has a need similar to mine to take a look at Switchbird."

Lee Eisenstaedt

Leading With Courage Academy

View Speaker Case Study »

Declan James

IBM Agency

Peter Wilson

Founder, bizmktg.com

Dan Gershenson

Caliber Brand Strategy + Content Marketing

View Speaker Case Study »

Billy Merritt

Author, The Art of Text-Message Selling

Lee Eisenstaedt

Leading With Courage Academy

View Speaker Case Study »

Declan James

IBM Agency

Two-way Business Messaging With Smart Automation

Missed-call text back
Drip campaign sequences
After-hours rules
Web widget
Unlimited contacts
Video & audio messages
Calendar bookings

Automated funnels
Shortcut saved replies
FAQ bot
Shared inbox
Scheduled messages
Broadcast messaging
Appointment reminders

More: What's an automated messaging funnel?

Text Messaging/SMS

Flexible. Secure. Future-Proof.

The solution you would've built yourself:

Transparent pricing
Verified A2P 10DLC
List segmentation
User access control
CallRail+ integrations
API & webhooks

Text-enable landlines
Unlimited numbers
Keyword campaigns
Call recording/notes
BYO Twilio account
HIPAA options

Scan the code to launch a Google Chat with us

Google Business Messages

Put the "Chat" button on your Google Business Profile...

... and let Switchbird capture leads for you from Google on auto-pilot
Switchbird is a winner of Google's Messaging automation Contest
Try before you buy using our GBP messaging simulator

Convert More Website Visitors

Finally a "chat" widget that doesn't need to be staffed:

Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first
Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc.
Track performance by URL; even deploy custom versions of the widget to different pages

Simplify the Chaos

Connect your website, call-tracking numbers and CRM. Or replace them altogether.

Every Feature You'll Ever Need

Switchbird makes 2-way messaging with leads and customers automatic, efficient and effective.

Get More Value From Every Call

Capture lead data and a text messaging opt-in from your missed, abandoned and after-hours calls.

Forget Web Chat, This Actually Works

Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.

Setup in Seconds with Call-Tracking

Connect Switchbird to CallRail or CallTrackingMetrics to add our functionality to existing tracking numbers—no need to change, provision or port numbers.

Respond Faster with Templates

Use templates to craft reusable messages that are consistent, personalized (with dynamic placeholders), and effective.

Book Appointments with Auto-Reminders

Scheduling an appointment automatically sends your contact a calendar invite and automatic reminders 24 hours and 1 hour before, eliminating no-shows.

Easy TCPA compliance

Set opt-in rules to be as strict as you want. You'll see clear indicators of every contact's opt-in status with options to manage that status.

Request and Collect Payments via Text

Send a payment request right from the dashboard. When the customer pays, both parties are notified and the money flows into your bank account.

Private-Label and Turn-Key

We've put a simple, beautiful front-end on a sophisticated product. Customize it to the needs of your clients or team.

Convert Calls to Text Conversations

Spend less time on the phone and playing phone tag. Automatically engage voice callers in text conversations that can be shared with your team 24/7.

Build a Compliant Contact List on Autopilot

Turn every call, text or website visit into an opted-in contact you can re-market and sell to.

Shared Inbox, Shared Data, Shared Joy

A single dashboard for customer messaging and reporting lets management, sales and service teams own their part.

Do More With Automations

Use built-in or customized conversation logic to qualify inbound leads via text, collect surveys via text, request referrals via text, and more.

Make Calls From the Dashboard

Users of your inbox can call contacts through your Switchbird number—no more giving out personal phone numbers.

Send Personalized Mass Texts

Broadcast campaigns to hyper-targeted customer segments and personalize them with merge fields.

Manage One Inbox... or 1000

Switchbird is designed to let marketers and agencies deliver a powerful text messaging platform to the organizations they serve.

Secure and Privacy-Minded

End-to-end encryption and other security features ensure that your customer data is never at risk. We can even support HIPAA-compliance.

“Without Switchbird, you might as well be forwarding leads to your competitors 😮”

Can Customers Text You? Here's What You're Missing

5B

consumers use text messaging

85%

prefer text to email/voice

98%

of text messages seen

3-5x

lower cost-of-sales possible

Plans & Pricing

Switchbird supports businesses of all types. Agencies, franchisors and other volume users get the best value. Enterprise customers should contact us to discuss.

For small business teams

Business

Seats1
Google integration
Calendar integration
Live onboarding
Custom messaging funnels
Custom messaging sequences
Unlimited contacts
Unlimited phone numbers
Unlimited keyword campaigns
Unlimited broadcasts
Unlimited payments
A2P 10DLC registration
Call-tracking integrations
API access
Zapier integration
Private-label
BYO Twilio account(s)
Custom development
Login with Google
CRM integrations
Single sign-on

$150/mo

Plus usage at wholesale cost

Get Free Account

Volume Plans Designed for Multi-location Brands, Agencies and Resellers

For startups and boutiques

Starter

Minimum seats5
Google integration
Calendar integration
Live onboarding
Custom messaging funnels
Custom messaging sequences
Unlimited contacts
Unlimited phone numbers
Unlimited keyword campaigns
Unlimited broadcasts
Unlimited payments
A2P 10DLC registration
Call-tracking integrations
API access
Zapier integration
Private-label
BYO Twilio account(s)
Custom development
Login with Google
CRM integrations
Single sign-on

starting at

$295/mo

$59/mo per seat (minimum 5)

Plus usage at wholesale cost

Get Free Account

For agencies and franchisors

Growth

Minimum seats10
Google integration
Calendar integration
Live onboarding
Custom messaging funnels
Custom messaging sequences
Unlimited contacts
Unlimited phone numbers
Unlimited keyword campaigns
Unlimited broadcasts
Unlimited payments
A2P 10DLC registration
Call-tracking integrations
API access
Zapier integration
Private-label ($500 setup)
BYO Twilio account(s)
Custom development
Login with Google
CRM integrations
Single sign-on

starting at

$450/mo

$45/mo per seat (minimum 10)

Plus usage at wholesale cost

Get Free Account

For more complex needs

Scale

Minimum seats100
Google integration
Calendar integration
Live onboarding
Custom messaging funnels
Custom messaging sequences
Unlimited contacts
Unlimited phone numbers
Unlimited keyword campaigns
Unlimited broadcasts
Unlimited payments
A2P 10DLC registration
Call-tracking integrations
API access
Zapier integration
Private-label ($500 setup)
BYO Twilio account(s)
Custom development (available)
Login with Google (available)
CRM integrations (available)
Single sign-on (available)

starting at

$3900/mo

$39/mo per seat (minimum 100)

Plus usage at wholesale cost

Contact Us

Got questions? We're here.

Text or call:

+1 844 669-2473 (O MY BIRD!)

Email:

hello@switchbird.com